What Ace does

Everything a landlord does. One chat.

Ace runs the compliance, the money, the documents and the tenants. The dashboard is there when you want to look. Most days you will just tell Ace.

LandlordOS is free during Early Access, with every feature included and no credit card required. When we launch, there will be a free plan for up to 2 properties, and a Pro plan from £9 a month.

14 Oak Lane property timeline
  1. Rent received £1,200.00, matched to J SmithToday 09:12
  2. Leaking tap logged, your usual plumber emailedToday 08:47
  3. Gas safety certificate renewed to Jul 2027, filedTuesday
  4. Arrears reminder letter sent and logged, Flat 3Monday
  5. "Fitted new smoke detector in the hallway"Monday, your note
Ask

Ask it what you would ask a solicitor.

Ace is grounded in UK housing law, tax and the Renters' Rights Act, and it has your properties, tenancies and figures in front of it. Every answer names its source. When it does not know, it says so and tells you who to ask.

  • Answers from the law and from your own records, together
  • The gov.uk or ACAS page it came from, every time
  • Works inside ChatGPT and Claude too, see how to connect
  • Current the day the law changes
  • Never guesses on a legal question
Can I refuse a tenant who is on benefits?
Ace

No. Since 1 May 2026 a blanket "no DSS" condition is unlawful under the Renters' Rights Act, and it was already indirect discrimination under the Equality Act. You can still run the same affordability and referencing checks you run on anyone. Want the wording for your listing?

gov.uk, Renters' Rights Act guide for landlords
Compliance

Certificates that renew themselves.

Every certificate tracked, every expiry flagged thirty days out. When one is due, Ace emails your engineer and books it, then files the new certificate against the same record when it arrives. A Monday morning summary tells you where the portfolio stands.

  • Gas safety, EICR, smoke and CO alarms, licensing
  • EPC ratings straight from the government register, F and G flagged as unlettable
  • Deposit protection and prescribed information
  • PRS Database registration, by the region each property is in

22 Elm Street 5 items

Gas safety In date to Jul 2027
EICR Due 3 Feb, engineer emailed
EPC from the register Rating C to 2032
Deposit Protected, DPS
PRS Database West Midlands Opens 15 Dec 2026
Money and tax

Your books and your MTD quarter, from a statement.

Forward a bank statement to your own landlord-os.com address or drop it in the chat. Ace puts every line on the right property, leaves your personal spending out, and asks about anything it cannot place. Your quarterly update is filled in from the same rows. HMRC recognition pending, sandbox tested end to end.

  • CSV or PDF, any bank, or a photo of a receipt
  • Per-property profit and loss, ownership shares and company-held lets handled
  • A live tax set-aside figure, Section 24 aware
  • Calculators for CGT, mileage and personal vs limited company

august-statement.pdf 47 rows read

J SMITH STANDING ORDERRent, Flat 3, 14 Maple Road+£1,200.00
CORGI HEATING LTDRepairs, 22 Elm Street−£96.00
TRANSFER REF 7781Ace will ask you about this one Ask me
Rent, year to date+£24,600
Expenses−£8,450
Profit£16,150
Tax to set aside so far
£1,340 · about £335 a month
Documents

Drafted for your exact let, not a template.

Say it in plain English: "they have a cat, no smoking indoors, rent on the first". Ace drafts the tenancy agreement for that letting, correct for the Renters' Rights Act. Anything unenforceable you ask for is left out and explained, never quietly written in. Notices work the same way, filled from your real tenancy.

  • Periodic assured tenancy agreements (England)
  • Section 8, all seventeen grounds, and Section 13 rent increases (England)
  • Prescribed information, inventories, inspection reports
  • Every document stored against its property

8 Oak Lane documents

Tenancy agreement Periodic assured, drafted 12 Sep Ready
Section 13 notice £1,450 from 1 Jan 2027 Ready to sign
Prescribed information DPS, served 14 Sep Served
Inventory Drafted from the property record Review
Tenants and rent

Who has paid, who has not, and what happens next.

Rent is matched to the tenancy it came from. When it falls behind, Ace escalates in stages, and every letter is reviewed by you before it goes anywhere. Each step lands on the property timeline as evidence.

  • Rent history and arrears per tenant
  • Tenant records, right to rent checks, move-in and move-out
  • Maintenance logged with photos, contractors emailed from the issue
  • Bring a whole portfolio across from any spreadsheet

Flat 3, 14 Maple Road arrears, 6 weeks

1Friendly reminderSent 2 Sep, logged Done
2Formal arrears warningDrafted from the tenancy, for your review Review
3Section 8 routeGround 8 needs 3 months; Ground 10 available now Not yet
Nothing is sent until you say so.
Your inbox

Your own landlord email address.

Claim yourname@landlord-os.com and give it to tenants, contractors and agents instead of your personal email. Ace reads what arrives, links it to the right property or tenant, and files emailed receipts and invoices straight into your books. Reply from the dashboard as your lettings business.

  • Claimed in one click
  • Receipts and invoices file themselves
  • A copy forwarded to your own email, so nothing is missed

sarah@landlord-os.com 3 new

Corgi Heating LtdInvoice 2231, boiler service Filed, repairs, 22 Elm St
J SmithTap in the kitchen is dripping Maintenance logged
Rightmove enquiryViewing request, 8 Oak Lane Reply drafted
Anywhere

Works wherever your property is.

Built in the UK, but a property can be anywhere. In the UK, compliance, reminders, documents and Ace's answers follow the property's nation, and Ace names the official source. Where Ace has no local notes, it still tracks the rent, documents, tasks and maintenance, and says plainly that it cannot advise on that country's law.

  • England, Wales, Scotland and Northern Ireland each get their own rules
  • Pick the country when you add a property, the postcode field adapts
  • Every property keeps its own currency, nothing is converted or mixed
  • Local notes for Jordan, the UAE (Dubai), Nepal and Guernsey so far
  • The UK tax tools cover UK property only

Your properties rent, own currency

ENGLAND RULES14 Maple Road, Birmingham£1,200.00
SCOTLAND RULES9 Leith Walk, Edinburgh£950.00
UAE LOCAL NOTESMarina Heights 704, DubaiAED 7,500.00
NO LOCAL LAW NOTESRua Augusta 12, Lisbon€1,100.00
Data

Live from the official sources.

Every property in England and Wales pulls what the government already knows about it. No typing, no guessing.

EPC register

Rating, expiry and the 2030 C target, from MHCLG.

HM Land Registry

Sold prices nearby and a live valuation.

Police data

Local crime, from data.police.uk.

Flood risk

Environment Agency risk for the postcode, England only.

Companies House

Company-held lets filled in, filing deadlines tracked.

And the rest

Everything else Ace keeps on top of.

Maintenance and contractors

"Email my usual plumber" just works the second time.

Property timeline

Every event on one printable record, ready as evidence.

Bulk import

Any spreadsheet, any columns, duplicates caught.

Inventories and inspections

Drafted from the property record, photos attached.

Yield and voids

Gross and net yield per property, what empty weeks cost.

Insurance and mortgages

Every policy and every mortgage on a property, renewals flagged.

Monday summary

Rent in, rent missing, certificates due, one email a week.

Tax calculators

Section 24, capital gains, mileage, personal vs limited company.

Encrypted in transit and at rest
Your data stays in the UK
Backed up every night
Export or delete it any time

Try it on one property.

Free during early access, every feature included, no card. Add one property and tell Ace what happened this week.

LandlordOS is free during Early Access, with every feature included and no credit card required. When we launch, there will be a free plan for up to 2 properties, and a Pro plan from £9 a month.