Your data, protected
We handle sensitive tenant information and financial data every day. Security isn't an afterthought - it's built into everything we do.
Military-grade protection for your data
Every piece of data you entrust to LandlordOS is protected by the same encryption standards used by banks and government agencies.
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- All data encrypted before storage
- Regular security audits
The same encryption used by governments and financial institutions worldwide
Your data, securely stored
Your financial data is encrypted at rest and in transit, stored in UK data centres. Bank statements you upload are processed by AI and securely stored.
- Statement upload (CSV and PDF)
- AI-powered transaction categorisation
- Receipt scanning and data extraction
- No direct bank account access
- Delete your data anytime
You upload your statements. We process and categorise transactions with AI.
Your data stays in the UK
We use secure UK data centres that meet the highest industry standards for data protection and physical security.
UK Data Centres
All your data is stored exclusively in secure UK data centres, never transferred overseas.
GDPR Compliant
Fully compliant with UK GDPR and Data Protection Act 2018. Your rights are protected.
ISO 27001
Our infrastructure providers are ISO 27001 certified for information security management.
Keep your account secure
We provide the tools you need to protect your LandlordOS account from unauthorised access.
- Two-factor authentication (2FA)
- Secure session management
- Automatic session timeout
- Login activity monitoring
- Password strength requirements
Your data is not used to train AI
We use AI to power intelligent features, but we're transparent about how your data is handled and never use it to train AI models.
- Data never used for AI training
- Only necessary context shared with AI
- AI providers bound by data agreements
- No data retained by AI providers
What we share with AI:
When you ask questions or use AI features, we share only the context needed to provide an answer (e.g., property details for a compliance question). Personal identifiers are minimised, and no data is stored by AI providers beyond the immediate request.
Powered by leading AI providers
Your data is always safe
We take comprehensive measures to ensure your data is protected against loss and can be recovered quickly.
Daily Encrypted Backups
Your data is backed up daily with full encryption, stored in geographically separate locations.
Point-in-Time Recovery
We can restore your data to any point in the last 30 days if needed.
Redundant Storage
Multiple copies of your data across different UK data centres for maximum resilience.
Data Export
Download your data anytime in standard formats. Your data belongs to you.
Fully compliant with UK regulations
We take our regulatory obligations seriously and maintain compliance with all relevant UK data protection laws.
GDPR
Fully compliant with UK GDPR. We respect your data rights including access, rectification, erasure, and portability.
- Lawful basis for processing
- Right to access your data
- Right to be forgotten
- Data portability
ICO Registered
We are registered with the Information Commissioner's Office as required by UK law for processing personal data.
- Official ICO registration
- Regular compliance reviews
- Data protection officer
- Breach notification process
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Security questions
How do you protect my financial data?
Your financial data is encrypted at rest using AES-256 and in transit using TLS 1.3. Bank statements you upload are processed by AI to extract and categorise transactions, then securely stored in UK data centres. We never have direct access to your bank account or login credentials.
Can I delete all my data?
Yes. Under GDPR, you have the right to erasure (the "right to be forgotten"). Contact us and we will permanently delete all your data from our systems within 30 days, as required by law.
What happens if there's a data breach?
We have robust security measures to prevent breaches. However, if one were to occur, we would notify affected users and the ICO within 72 hours as required by GDPR. We maintain cyber insurance and have incident response procedures in place.
Is my tenant data protected?
Absolutely. Tenant data is encrypted and protected with the same security measures as all other data. We only collect and process tenant data that is necessary for property management purposes.
Can I export my data?
Yes. You can export your data at any time in standard formats (CSV, PDF). Your data belongs to you, and we make it easy to take it with you if you ever decide to leave.
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